Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website, you consent to the practices described in this policy.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and shipping/billing address.
  • Payment Details: Credit/debit card information or payment processing details (handled securely by third-party payment providers).
  • Order Information: Details of products purchased, preferences, and transaction history.
  • Website Usage Data: Information collected via cookies, IP addresses, and browsing behavior on our website.
  1. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including payment and delivery.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send marketing communications (only with your explicit consent).
  • Comply with legal obligations.
  1. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Such as payment processors, couriers, and IT support providers.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Marketing Partners: For targeted advertising, only with your consent.
  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand how you interact with our website and allow us to improve functionality and personalize your experience.

You can manage or disable cookies via your browser settings. However, disabling cookies may affect the functionality of our website.

  1. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Measures include:

  • Secure servers and encryption.
  • Regular system updates and monitoring.
  • Restricted access to personal data.

Despite our efforts, no method of electronic transmission or storage is 100% secure.

  1. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Opt out of marketing communications at any time.
  • Request deletion of your personal information, subject to legal or contractual obligations.

To exercise your rights, please contact us using the details below.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

  1. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page. Please review it periodically to stay informed about how we protect your information.